Serving You Since 1981
WE SERVICE THESE STATES
Florida, Georgia, Alabama, Mississippi, Louisiana, Ohio, South Carolina, North Carolina, New York, Indiana, Wisconsin, Minnesota, Idaho, Montana, California
OUR PHILOSOPHY
We have committed ourselves and our energies to the financial well-being of our clients. This commitment is founded on the belief that our clients and their interests come first, and is the basis on which we are building the world’s premier insurance services firm.
OUR MISSION
To serve our client as a global leader in quality risk management, consultation, insurance acquisition and related services. We will accomplish this mission through diligent attention to the needs of our clients, colleagues, industry, and community.
OUR GOAL
Our goal is to accomplish our mission profitably, with a commitment to excellence and integrity, and to be the premier insurance services company in the southeast.
OUR CODE OF ETHICS
- Avoid conflicts of interest…the client always comes first.
- Respect the confidentiality of information and data.
- Always be truthful with clients, markets, and colleagues.
- Respect the dignity, well-being and rights of all individuals.
- Always keep promises; don’t promise anything that cannot be delivered.
- Know the law and comply with it.
- Always strive to do and be our best in our profession and community.
OUR TEAM
Clarence B. Ray, Jr. AIC was employed in the insurance industry from 1949 to 1990. A World War II D-Day survivor, he used the benefits from the GI Bill to attend and graduate from Mercer University. In 1949, he was hired by Jim Crawford, founder of Crawford & Company Insurance Adjusters, where he worked as an insurance adjuster in Miami and later managed the Crawford offices in West Palm Beach, Washington DC (including Hagerstown, MD & Fall Church, VA branches) and Orlando Florida. In 1980, he began his service as a member of the Manager’s Council for Crawford & Company.
In 1981, he retired from Crawford and Company and began his second insurance career as co-founder of National Risk Management & Associates and Structured Financial Associates providing claims adjusting consultation, expert witness testimony, structure settlements, industrial hygiene, safety engineering, insurance sales and other insurance related services nationwide.
In 1979, he began service as a member of the Florida Agent’s Advisory Committee and member of the Adjuster’s Advisory to the Florida Insurance Department. Throughout his career, he regularly taught insurance licensing preparatory courses. Many of those licensed as an adjuster in Florida throughout the 1960’s, 70’s and 80’s were CB Ray students.
An avid and competitive tennis player, CB’s other civic activities have included serving as President and Life Member of the Washington DC, West Palm Beach and Orlando Claims Associations; Member of the Atlanta Claims and South Florida Claims Associations; and President of the West Palm Beach Kiwanis Club. Clarence B. Ray, Jr. Resume
A faculty member of the National Alliance for Insurance Education and Research, the certifying organization for insurance professionals seeking the Certified Insurance Counselor and Certified Risk Manager designations, Bob teaches graduate level insurance related courses nationwide.
Bob also testifies as an insurance and maritime expert throughout the United States in both federal and state courts.
Bob has been involved in charitable and philanthropic organizations for the past 30 years. His civic activities have included serving on the advisory boards of Valencia Community College, Seminole County Tourist Development Council and Public Broadcasting’s WMFE Radio-Television. Bob has also served on the board of directors of the Orlando Theater Project (President), Orlando International Fringe Festival (President), the Central Florida Sail & Power Squadron, a unit of the United States Power Squadrons (President), and the Florida Citrus Sailfest. He currently serves on the advisory board of the Interfaith Council of Central Florida.
Bob was frequently seen and heard on Orlando’s PBS affiliate WMFE radio and television throughout the late 80’s to 00’s and later was on-air talent for Georgia Public Broadcasting. For 7 years, he hosted Orange County Government TV’s “Vital Living Forum”, a program centered upon addressing the ongoing needs of senior citizens. Currently, he regularly seen on Tampa’s PBS affiliate, WEDU-TV. Click the link below to view his full resume
Resume – Robert J Ray – Detail – Revised – 2015
Email Robert J. Ray
Cendra is a native of Rochester, Michigan. She moved to the Central Florida area in the spring of 2007, when her family relocated for warmer weather. In 2009, she graduated Summa Cum Laude from Everest University, Orlando. She brings more than 20 years in office administration experience to National Risk Management. She enjoys her position within the agency and feels it utilizes her strengths and makes her feel confident in her role here. Her favorite aspect of her job is learning new things and having the opportunity to help the staff and our clients.
In her spare time, Cendra works with her non-profit organization helping women of domestic violence. Her family is very important to her; she is very blessed with loving parents, sister, brother and amazing nephews and nieces. She is very happily married, has a 13 year old son, and also a miniature Schnauzer and Chihuahua that keep her very busy.
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