Coverage on your insurance policy cannot be added, deleted, or bound by leaving us a text message. To bind, add, or delete coverage on your policy, you must speak directly to one of our licensed advisors.
A letter from National Risk Management & Associates clients, insurance markets, vendors and friends
We respect that your time is valuable and as you have already received many emails from others regarding the global outbreak of COVID-19, let me keep this one brief.
NRMA offices in Sanford, Florida will continue to remain open with limited staff during normal operating hours of 9am – 5pm weekdays. In case of emergency, please feel free to call 407-415-8528
Most of our staff are working remotely from their homes so please excuse any background noises and delays in responding to you.
Continue to use our office main number at 407-767-2950. All calls will be routed directly to our employees in their homes through this number;
email and text communication will be the fastest way to allow us to address any needs you may have;
For coverage, policy or clients services, please email Bob Ray ( );
For claims, email Bob Ray ();
If you prefer to text, please use our text ONLY line at 407-449-8651. In your initial text, please state your or your business name, and policy number, so that our system can accurately address any issues, concerns or needs you may have.
Please understand that this is a fluid situation. We will continue to watch closely and make adjusts as necessary to ensure there is no interruption of services for you, your business and your needs.
National Risk Management (NRMA) is unique - we work directly for you. Like your lawyer and accountant, we are legally and ethically bound to represent you.
NRMA are Insurance Intermediaries, not insurance agents -- Intermediaries are brokers, who are obligated to protect the interests of, and are legally bound to represent their clients. Insurance agents are contracted to and representatives of insurance companies.
Our agency always enjoys working closely with Bob Ray at National Risk Management because he is always crystal clear in his approach to handling his clients' insurance needs. His experience and thoroughness are second to none in the industry. Providing Bob with alternatives for his clients, as a wholesale intermediary, is always a pleasure because he totally understands what his clients' truly need to provide the balance sheet protection they need for their businesses.
Before I met Bob, I knew enough about insurance to be dangerous. But, I also knew I couldn't afford to hire a full-time insurance manager. So I took a chance and hired Bob. He's helped me buy better coverage, avoid a lot of unbudgeted extra costs, and generally let me stop wondering if I'm going to get blindsided by an insurance company -- and he's always there when I have a question or problem.
Paul West, President, Paul West Ford/Paul West Used Cars
Our Experience & Expertise Surpasses that of Conventional Insurance Professionals -- NRMA's experts understand today's legal environment and knowledge of insurance markets assures you that we will properly handle all your complex legal and coverage issues.
NRMA's Expertise -- Our representatives are all licensed professionals. Although all have experience in every area of insurance, we maintain specialists in commercial, professional liability, employee benefit programs, estate & tax management, industrial hygiene, and loss control. Many maintain designations as Certified Insurance Counselors, CPCU, AAI, CCSR, CLU, and are recognized by state and federal courts as experts in insurance law.
Call Today for Your Free Consultation: (407) 767-2950
